BEACON ORDER AND PAYMENT TERMS
ORDER ACCEPTANCE POLICY
Beacon Industries, Inc. only accepts signed Beacon quotes and/or Purchase Orders in PDF or hard copy documents. Any Beacon shopping cart orders will be reviewed by Beacon, followed up with a formal quote including approval drawing, itemized freight charge and emailed manually from Beacon to the customer for the customer signed approval. Beacon does not accept phone orders or portal orders.
BEACON SECURITY POLICY
Beacon's policy is not to open or click on links to third-party cloud-based systems, click on email links or open zip files because of the potential of acquiring a virus or ransomware.
Beacon Industries, Inc. exclusively accepts the following payment options: debit and credit cards from Visa, MasterCard, American Express, Discover; checks; bank wire; or ACH.
- U.S. orders are Net 30 or 2% Net 10 days from date of shipment with approved credit.
- All orders received from Customers outside of the U.S. must be prepaid in full prior to shipment.
- All Customer orders requesting shipment outside the U.S. must be paid in full prior to the date of shipment.
- Payments for foreign orders will be accepted only in U.S. dollars and via bank wire.
- Late payment fees will be charged at the rate of 1.5% of the total outstanding balance per month on accounts paid later than 30 days after the invoice date.
- If any Beacon invoice issued to you requires any collection efforts from Beacon or its agents, Customer agrees to pay all reasonable attorney fees, court costs, and any other Beacon expense incurred during the collection of any outstanding Beacon invoice.
- Warranty is valid only after full payment has been received by Beacon.
- Claims for shortages must be made within 10 days of delivery of any Beacon order, otherwise no claim will be allowed at the time of settlement.
- No credit will be allowed for any goods returned without Beacon's authorization.
- All claims for damaged merchandise to be filed within 15 days of delivery with delivering carrier by customer.
- Any and all applicable discounts Beacon may have provided to a Customer for a specific order is waived and the full amount is due if Customer fails to pay any related Beacon invoice within 30 days of the date of the Beacon invoice.
- Minimum Customer order is $75.00.
CREDIT CARD TERMS
- Credit card orders can be faxed to Beacon Industries, Inc. Fax: 314-487-0100, or emailed on a scanned PDF quote or PO.
Each credit card order must include the following information:
- Credit Card Type (Visa/Mastercard/AMEX/Discover);
- Credit Card Number;
- Credit Card Expiration Date;
- Credit Card billing address;
- Total Amount of Purchase;
- Name of Credit Card Holder;
- Name of Customer's Authorized Buyer; and
- Signature of Credit Card Holder.
- For Orders less than $2,500.00, first-time Customers shall prepay full order amount.
- For Orders more than $2,500.00, first-time Customers shall prepay a deposit amount equal to 10% of the total order with the balance to be paid net 30 days from date of shipment.
For all special equipment orders, Customers shall prepay an amount equal to 16% of the full amount of the order at the time the order is placed with Beacon, followed by a second payment equal to 16% of the total order prior to shipment, with the balance of the order to be paid net 30 days from date of shipment.
- Custom and Special orders are non-returnable.
- Standard orders and items that are returned will have a Restocking Fee of 20% of the purchase price. No returns after 30 days from ship date. Additionally, a special return fee may be charged to Customer on a case by case basis in addition to any freight and refurbishing costs incurred by Beacon.
- Returned items must be in new condition.
- Before returning items, buyer MUST receive a written Beacon approval and a return authorization number from Beacon.
- For returned of standard Beacon products, Beacon must have a written notice of return within 10 days of Customer's receipt of the goods.
- No returns for electrical component parts.
- No returns for installed parts or equipment.
- All concealed damage claims must be presented to Beacon within 3 business days after delivery.
If, after the Customer cancels any order after the placement of the order with Beacon, the following cancellation charges (identified as percentages of the total order) will apply:
CANCELLATION CHARGES ON STANDARD EQUIPMENT;
- 10% at finished approval drawing.
- 25% at material purchase.
- 30% at production start.
- 50% at half-way production.
- 75% at completion and ready for shipment.
CANCELLATION CHARGES ON SPECIAL EQUIPMENT;
- Steel/Component delivery & restock fee including any steel cut charges will apply after signed approval drawings.
- 65% after signed approval drawings and up to (2) weeks prior to shipment on special units or rush projects.
- 75% after signed approval drawings and within (2) weeks prior to shipment on special units or rush projects.
NOTE: Any modifications and/or alterations to this equipment after shipping without written approval of Beacon engineering WILL void Beacon warranty. This quotation will be honored for 30 days. Approval drawings could take up to 3 – 4 weeks or more depending on the engineering and complexity of the equipment to be manufactured. Drawing revisions are invoiced per revision. If order is cancelled, engineering time will be invoiced. Quote shipping dates are approximate. Specific and required ship dates can be accommodated and may have a cost factor
MINIMUM AMOUNT FOR INTERNATIONAL ORDERS IS US$750 (Except Canada, Mexico and Puerto Rico)
BE SURE TO INCLUDE WIRE TRANSFER FEE of $25.00 for orders paid by wire transfer.
ALL INTERNATIONAL ORDERS MUST HAVE PRICE TO END USER (U.S. Customer may in most cases supply their commercial invoice or we can prepare the customs invoice if they provide declared value.) In most cases when shipment value is US$2,500 or more, the documents must be in our name as principal party in interest (USPPI).
All equipment being exported (excluding Canada, Puerto Rico and other U.S. Trust Territories) must either have no wood packaging or ISPM-15 compliant wood pallet or crate. All crating/special packaging charges must be passed on to the customer (Contact Beacon for charges for crating or special size pallets). Products shipped on a standard ISPM-15 compliant pallet are no additional charge.
INTERNATIONAL OCEAN OR AIR SHIPMENTS:
Special Battery or Voltage required? Can ship with AGM battery update at additional charge.
Is CE certification (Europe) required? Is CSA certification (Canada) required?
Is special skid, crate, or breakdown of product required? HDC-900, Stackers, Yard Ramps. Note: Door height of a standard ocean container is 7’ 6” and inside height is 7’ 10”. Inside height of high cube container is 8’ 10”.
Freight forwarder contact information.
In all cases we must have the company name, address, name of person to contact, and telephone number at final destination whether we are shipping to the airport, seaport, or customer’s door.
- Shipments where Mexico is final destination do require ISPM-15 compliant wood packaging.
- Shipments must be consigned to the freight forwarder (usually in Texas). Shipments cannot be consigned to the Mexican final destination address.
- Canadian shipments must have customs broker name and telephone number (required on truck bill of lading).
- If shipping to end user we need our customer’s commercial invoice or declared value.
- For Canada shipments where we must use Beacon’s customs broker, all documents must be in Beacon’s name. Currently we charge $200 to use our customs broker, not including duties or taxes.
- Shipments to Canada do not require ISPM-15 wood packaging.
DISCLAIMERS AND SPECIAL NOTICES
- It is imperative that you, the Customer, carefully read, understand and comply with the conditions for sale set forth above.
- For products that are ordered and ready to ship, but put on hold, a $100.00/day storage fee will apply.
- Any modification and / or alteration to unit after shipment could void warranty at Beacon discretion.
- Beacon Industries, Inc. does not offer an extended warranty after the file is closed.
- Tariffs or surcharges may apply to current published pricing.
- Beacon Industries Inc. reserves the right to make changes in design, specifications or pricing consistent with product improvement without notification.
- These payments terms are fully effective as of May 1, 2023. These payment terms were last revised on May 1, 2023.